INTERPERSONAL SKILLS
Welcome to the Interpersonal Skills workshop. We’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations.
Workshop Objectives
Research has consistently demonstrated that when clear goals are associated with learning, that the learning occurs more easily and rapidly. With that in mind, let’s review our goals for today.
By the end of this workshop, participants will be able to:
• Understand the difference between hearing and listening
• Know some ways to improve the verbal skills of asking questions and communicating with power.
• Understand what non-verbal communication is and how it can enhance interpersonal relationships.
• Identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.
• Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
• Understand how seeing the other side, building bridges and giving in without giving up can improve skills in influencing other people.
• Understand how the use of facts and emotions can help bring people to your side.
• Identify ways of sharing one’s opinions constructively.
• Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation.
• Learn tips in making an impact through powerful first impressions, situation assessment, and being zealous without being offensive.
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Interpersonal Skills
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MODULE 1 - Verbal Communication Skills
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Module 1 - Intro
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Module 110 xp
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MODULE 2 - Non-Verbal Communication Skills
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Module 2 - Intro
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Module 210 xp
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MODULE 3 - Making Small Talk and Moving Beyond
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Module 3 - Intro
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Module 310 xp
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MODULE 4 - Moving the Conversation Along
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Module 4 - Intro
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Module 410 xp
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MODULE 5 - Remembering Names
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Module 5 - Intro
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Module 510 xp
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MODULE 6 - Influencing Skills
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Module 6 - Intro
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Module 610 xp
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MODULE 7 - Bringing People to Your Side
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Module 7 - Intro
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Module 710 xp
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MODULE 8 - Sharing Your Opinion
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Module 8 - Intro
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Module 810 xp
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MODULE 9 - Negotiation Basics
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Module 9 - Intro
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Module 910 xp
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MODULE 10 - Making an Impact
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Module 10 - Intro
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Module 1010 xp
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MODULE 11 - Wrapping Up
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Module 11
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