All Courses

Welcome to the Creative Problem Solving workshop. In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

This workshop will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day.

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning that the learning occurs more easily and rapidly. With that in mind, let’s review our goals for today. 

By the end of this workshop, participants will be able to: 

    • Understand problems and the creative problem solving process

    • Identify types of information to gather and key questions to ask in problem solving 

    • Identify the importance of defining a problem correctly

    • Identify and use four different problem definition tools

    • Write concrete problem statements

    • Use basic brainstorming tools to generate ideas for solutions

    • Use idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method

    • Evaluate potential solutions against criteria, including cost/benefit analysis and group voting

    • Perform a final analysis to select a solution

    • Understand the roles that fact and intuition play in selecting a solution

    • Understand the need to refine the shortlist and re-refine it

    • Understand how to identify the tasks and resources necessary to implement solutions

    • Evaluate and adapt solutions to reality

    • Follow up with solution implementation to celebrate successes and identify improvements

Change is a constant in our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. This workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change. 

Workshop Objectives

 Research has consistently demonstrated that when clear goals are associated with learning, the learning occurs more easily and rapidly. With that in mind, let’s review our goals for today.

By the end of this workshop, you should be able to:

• List the steps necessary for preparing a change strategy and building support for the change
• Describe the WIFM – the individual motivators for change
• Use needed components to develop a change management and communications plans, and to list implementation strategies
• Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
• Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
• Describe the four states of Appreciative Inquiry and its purposes

Critical thinking is vital to any kind of success, including your career and beyond. Simply put, critical thinking is a questioning approach to form a judgment or conclusion. It encourages reflective and independent thinking to guide us through the hundreds of decisions that we make throughout a week. Having these skills provides you with the best chance of making an informed decision. Everything and anything can be a subject to question with critical thinking.

As problems are bound to come up in any organization, it’s important to know how to address these challenges with good reasoning and logic. Utilizing your critical thinking skills will lead you toward being a more rational and disciplined thinker. This workshop will provide you the skills to approach problems critically, as well as recognize the power of open-mindedness and altering your perspective, in order to make the best choices.

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. 

The objectives for this course are as follows:

    • Define critical thinking

    • Understand the critical thinking process

    • Identify the role of logic, and reasoning

    • Recognize benefits and barriers to critical thinking

    • Identify characteristics of a critical thinker

    • Evaluate information using critical thinking skills

    • Recognize ways to improve skills

    • Explore and revise perspective, when necessary

    • Comprehend problem solving abilities

Good organizational skills can prove beneficial in any area of your life. Organization can increase a person’s general productivity, project management, and can even affect their memory and retention skills. These skills are not acquired overnight – it will take a lot of practice and patience. But with a little guidance and the right tools, anyone can learn how to stop hunting for missing things and become better organized. 

Workshop Objectives

To effectively learn better organization skills, a person must first learn efficient training tools and tips to help him reach his goal. With this help, everyone can take a better look at their current habits and form a new plan to become better organized in life. This workshop is designed to help you in the following ways:

• Examine current habits and routines that are not organized
• Learn to prioritize your time schedule and daily tasks
• Determine ways of storing information and supplies
• Learn to organize personal and work space
• Learn to resist procrastination
• Make plans to stay organized in the future

This course has been carefully designed to help you better understand supply chain management. Before we begin with the main points of the course, however, we first need to complete some activities to help focus and maximize our learning experience. In Module One, we’re going to cover topics such as basic housekeeping, parking lot, workshop objectives and action plans and evaluation. So, let’s get started.

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. 

By the end of the course, learners will be able to apply their knowledge of supply chain management as demonstrated by completing module activities and a course evaluation.

Identify how supply chain management relates to:

    • Customer satisfaction

    • Improving performance

    • Lowering costs

    • Product development

Define the terms:

    • Procurement

    • Upstream and downstream

    • Raw material

    • Forecasting

    • Carrying cost

    • Inventory

    • Order generation

    • Order taking

    • Order fulfillment

    • Returns management

Understand the levels of supply chain management and their effects

    • Strategic

    • Tactical

    • Operational

Comprehend the flows of supply chain management and data warehouses

    • Product flow

    • Information flow

    • Finances flow

Take a look at inventory management

Study supply chain groups

Review tracking and monitoring methods

Examine supply chain event management

Welcome to the Interpersonal Skills workshop. We’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations.

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, that the learning occurs more easily and rapidly. With that in mind, let’s review our goals for today. 

By the end of this workshop, participants will be able to: 

    • Understand the difference between hearing and listening

    • Know some ways to improve the verbal skills of asking questions and communicating with power.

    • Understand what non-verbal communication is and how it can enhance interpersonal relationships.

    • Identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

    • Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

    • Understand how seeing the other side, building bridges and giving in without giving up can improve skills in influencing other people.

    • Understand how the use of facts and emotions can help bring people to your side. 

    • Identify ways of sharing one’s opinions constructively.

    • Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation.

    • Learn tips in making an impact through powerful first impressions, situation assessment, and being zealous without being offensive. 

Health and wellness are important aspects in anyone’s life. Having employees who are happy and healthy is important in a company. Employees who are happy are more productive, and stay longer with the company. Offering a health and wellness program helps you as an employer, while helping your employees. 

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today. 

At the end of this workshop, participants should be able to:

    • Access Health and Wellness Program Needs

    • Plan a Health and Wellness Program

    • Implement a Health and Wellness Program

    • Maintain a Health and Wellness Program

Welcome to the Measuring Results with Training workshop. Although we all know that training can have many amazing benefits, sometimes it can be hard to prove those benefits and attach a dollar value to training. Some topics, like sales training or time management, might have direct, tangible benefits. Other topics, like communication or leadership, might have benefits that you can’t put a dollar value on. In this course, we will learn about the different ways to evaluate training progress, and how to use those results to demonstrate the results that training brings.

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. 

By the end of this workshop, participants will:

    • Understand Kolb’s learning styles and learning cycle

    • Understand Kirkpatrick’s levels of evaluation

    • Be familiar with many types of evaluation tools, including goal setting, tests, reactionary sheets, interviews, observations, hip-pocket assessments, skill assessments, and learning journals

    • Understand when to use each type of evaluation tool

    • Be able to perform a needs assessment

    • Know how to write learning objectives and link them to evaluation

    • Be able to write an evaluation plan to evaluate learning at each stage of the training and far beyond

    • Know how to identify the costs, benefits, and return on investment of training

    • Be familiar with the parts of a business case

Taking control over the emotions that shape our lives can have powerful effects. Emotional intelligence (EI) is the ability to recognize and manage our emotions, behaviors, and impulses, as well as apply this knowledge to the world around us. It encourages self-awareness, internal motivation, and the exploration of diverse perspectives. Through effective and authentic communication, emotional intelligence will create positive relationships within any organization.

Emotional intelligence is a skill that can be developed, in which these skills will help you to maximize your personal and professional success. The Developing Emotional Intelligence course will provide participants with the tools to gain control over emotions, navigate challenging situations, and communicate empathetically. With emotional intelligence, you can build a happy and prosperous life.

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly.

This workshop is designed to help you in the following ways:

• Define emotional intelligence and emotions
• Identify the components of emotional intelligence
• Identify tools to gain control over emotions
• Determine effective verbal and nonverbal communication skills
• Successfully execute conflict resolution and manage relationships with others
• Identify the benefits of being emotionally aware
• Recognize ways to apply emotional intelligence in the workplace
• Determine ways to make a great impression on others

Welcome to the Presentation Skills workshop. This program can benefit anyone who presents; a trainer, a meeting facilitator, speaker, or seminar discussion leader. No matter which role you are assuming, this workshop will help you become more efficient and proficient with the skills of providing information to others.

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, the learning occurs more easily and rapidly. With that in mind, let’s review our goals for today.

By the end of this workshop, you should be able to:

• Perform a needs analysis and prepare an outline
• Select presentation delivery methods
• Practice verbal and non-verbal communication skills
• Overcoming nervousness
• Develop and use flip charts with color
• Create targeted PowerPoint presentations
• Utilize white boarding for reinforcement
• Describe how video and audio enhance a presentation and list criteria for determining what types to use

• Enrich the learning experience with humor, questions, and discussion.
  

Social media is a staple of modern life. It is so enmeshed in the way that we communicate that companies have little choice but to engage social media as part of their marketing strategy. Before implementing any social media strategies, you should take the time to understand the benefits as well as the risks of using different social media platforms to reach current and potential customers.   

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today. 

At the end of this workshop, participants should be able to:

    • Understand different social media platforms

    • Identify audience

    • Monitor and measure performance

    • Consider pros and cons before making decisions

Welcome to the Employee Motivation workshop. Employee Motivation is becoming ever more important in the workplace as time goes on, and everyone agrees that a motivated workforce is far more likely to be a successful workforce. The happier and more professional an employee is, the better the results they will deliver for you. Of course, every employer wants to make sure that they have a workforce who will do their best, but this does not simply mean making the job easy for their employees. In fact, part of the problem of motivation is that where the job is too easy, employees become complacent.

Therefore, there is a challenge for all employers and management in delivering the right balance between a confident, motivated workforce and a workforce which is driven to attain goals. It can be described as a mix between the pleasure of a comfortable working environment and the fear of failure, although in honesty it is more complicated than that equation suggests. Regardless of how it is characterized, it is important to get the right balance in order to ensure that you have a motivated workforce. This manual is designed to show participants the way to get the best out of a confident, motivated group of employees, and to show them how to motivate that group.

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. 

By the end of this workshop, participants will:

    • Define motivation, an employer’s role in it, and how the employee can play a part

    • Identify the importance of Employee Motivation

    • Identify methods of Employee Motivation

    • Describe the theories which pertain to Employee Motivation – with particular reference to psychology

    • Identify personality types and how they fit into a plan for Employee Motivation.

    • Set clear and defined goals.

    • Identify specific issues in the field, and address these issues, and how to maintain this going forward.

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it. This workshop will help supervisors become more efficient. They will also become more proficient with delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline. 

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, the learning occurs more easily and rapidly. With that in mind, let’s review our goals for today.

By the end of this workshop, you should be able to:

    • Define requirements for particular tasks

    • Set expectations for your staff

    • Set SMART goals for yourself

    • Help your staff set SMART goals

    • Assign work and delegate appropriately

    • Provide effective, appropriate feedback to your staff

    • Manage your time more efficiently

    • Help your team resolve conflicts

    • Understand how to manage effectively in particular situations

Wherever two or more people come together, there is the possibility of conflict. This course will give participants a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today.

At the end of this workshop, participants should:

    • Understand what conflict and conflict resolution mean

    • Understand all six phases of the conflict resolution process

    • Understand the five main styles of conflict resolution

    • Be able to adapt the process for all types of conflicts

    • Be able to break out parts of the process and use those tools to prevent conflict

    • Be able to use basic communication tools, such as the agreement frame and open questions

    • Be able to use basic anger and stress management techniques

The Internet has changed the way that people connect, communicate, and conduct business. The digital age has provided many benefits, but it does have a downside. Given the sheer volume of digital information that we send and receive each day, it is important to learn basic citizenship skills. These skills will help prevent missteps and keep your digital relationships running smoothly. 

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today. 

At the end of this workshop, participants should be able to:

    • Define digital citizenship

    • Use technology appropriately

    • Use social networking to create your brand

    • Protect your reputation online

    • Practice safe use of technology

    • Understand digital etiquette

Executive and personal assistants have always played an important role in business. Their roles and responsibilities have evolved, but assistants are still vital to the profitability of any organization. Training to become an effective assistant will make you a valued employee who assists management on the road to success.

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today. 

At the end of this workshop, participants should be able to:

    • Adapt to the needs and styles of management

    • Communicate through written, verbal, and nonverbal methods

    • Improve time management skills

    • Manage meetings effectively

    • Act as a gatekeeper

    • Use the tools of the trade effectively

Welcome to the Generation Gaps workshop.  The workplace can present challenges to management in terms of handling the different generations in the workplace.  As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of valuable perspectives and experiences.

While having various generations in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh the potential difficulty.  Both the young and older worker offer ideas that can help the organization thrive in the marketplace.  Learning how to deal with the generation gap at work will help you become a better manager or co-worker.

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today. 

At the end of this workshop, participants should be able to: 

    • Understand the history behind generation gaps

    • Know who Traditionalists are

    • Know who Baby Boomers are

    • Know who Generation Xs are

    • Know who Generation Ys are

    • Know who Generation Zs are

    • Understand the differences between each generation

    • Find common ground among the generations

    • Understand conflict management

    • Leverage the benefits of generation gaps at work

Welcome to the Business Writing workshop. Writing is a key method of communication for most people, and it’s one that many people struggle with. This workshop will give participants a refresher on basic writing concepts such as spelling, grammar, and punctuation. It will also provide an overview of the most common business documents such as proposals, reports, and agendas. All of this will provide that extra edge in the workplace.

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning that the learning occurs more easily and rapidly. With that in mind, let’s review our goals for today. 

By the end of this workshop, participants will be able to: 

    • Gain better awareness of common spelling and grammar issues in business writing.

    • Review basic concepts in sentence and paragraph construction.

    • Know the basic structure of agendas, email messages, business letters, business proposals, and business reports.

    • Know tips and techniques to use when deciding the most appropriate format to use for agendas, email messages, business letters, business proposals, and business reports.

    • Know tips and techniques in writing agendas, email messages, business letters, business proposals, and business reports.

    • Gain an overview of Request for Proposals, Projections, Executive Summaries, and Business Cases.

    • Define proofreading and understand techniques in improving proofreading skills.

    • Define peer review and list ways peer review can help improve business writing skills.

    • List guidelines in printing and publishing business writing.

Welcome to the Time Management workshop. The practice of time management requires focus and conscious planning to help win back control of your busy day, and conquer financial goals. Challenges are often presented in the workplace, which can affect our ability to make optimal use of our time. However, with the help of prioritization, goal-setting, and appropriate organization of the mind and space around us, we are able to overcome time management barriers.

This course will provide you with appropriate strategies to increase both personal and professional productivity, as well as learn to work smarter. Exceptional time management skills have a powerful effect on shaping an organized, successful business.

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today. 

At the end of this workshop, participants should be able to:

    • Plan and prioritize each day’s activities in a more efficient, productive manner

    • Overcome procrastination quickly and easily

    • Handle unexpected barriers and distractions

    • Organize your workspace and workflow to make better use of time

    • Delegate more efficiently

    • Use rituals to make your life run smoother

    • Plan meetings more appropriately and effectively

Welcome to the Workplace Harassment workshop. Workplace harassment can be based on a variety of factors that differ from one person to another, such as race, sex, and disability.

This course will give you the tools necessary to recognize harassment in the workplace as well as understand your rights and responsibilities under the law. It will also touch on safety in the workplace, which is, in and of itself, important in any organization.

Three main actions that constitute harassment:

    1. When someone is doing something to you to make you uneasy.

    2. When someone is saying something to you to make you feel uneasy.

    3. When someone knowingly puts your life at risk in some way.

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, the learning occurs more easily and rapidly. With that in mind, let’s review our goals for today.

By the end of this workshop, you should be able to:

    • Identify the words and actions that constitute harassment.

    • Understand what the law says about harassment.

    • Implement anti-harassment policies.

    • Educate employees and develop anti-harassment policies.

    • Discuss employer and employee’s rights and responsibilities.

    • Address accusations of harassment.

    • Apply proper mediation procedures.

    • Deal with the aftermath of harassment.

Welcome to the Stress Management workshop. Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress. This workshop will give participants a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system.

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today. 

At the end of this workshop, you should be able to:

    • Identify the best approach to a stressful situation (Alter, Avoid, or Accept)

    • Understand what lifestyle elements you can change to reduce stress

    • Use routines to reduce stress

    • Use environmental and physical relaxation techniques

    • Better cope with major events

    • Use a stress log to identify stressors and create a plan to reduce or eliminate them

Welcome to the Work-Life Balance workshop. Work- life balance is essential to combat stress, ensuring both individual and company success. The stress associated with unbalanced lifestyles is costly; it damages productivity and increases individual health risks. Employees who have the tools to balance their professional and personal lives are happier, healthier, and more productive. 

In addition to improving performance, many younger employees place a high value on work-life balance. Companies that include work-life balance as part of their culture will be better able to attract qualified candidates.

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly.

    • Explain the benefits of work life balance.

    • Recognize the signs of an unbalanced life.

    • Identify employer resources for a balanced lifestyle. 

    • Improve time management and goal setting. 

    • Use the most effective work methods for you.

    • Create balance at work and at home.

    • Manage stress.

Welcome to the Media and Public Relations workshop. In this workshop, you will gain knowledge needed to manage effectively, your image and value, by forming solid networks through strategic communication planning. Effective networking is essential for day-to-day business or for those times when you are actively pursuing job opportunities.

Networking and public relations is the most successful method of communicating your value to those around you. Furthermore, good networking skills enable you to tap into those relationships you already have and increase the scope of your network. This workshop is designed to give you practical teaching and hands-on tools that will have you networking once you complete this course. 

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. 

By the end of this workshop, participants will:

    • Network for success

    • Manage “Meet and Greet” opportunities

    • Dress for success

    • Write effectively

    • Set goals

    • Manage media relations

    • Plan issue and crisis communication

    • Use social media

    • Deliver effective employee communication

For many people, finances are an unsolvable Rubik's cube filled with anxiety.  There are millions of Americans who live with the shackles of debt each day.  We don’t teach children when they are young, the value of a good credit score.  Many people have a hard time formatting and sticking to a budget.  You can easily solve the finance puzzle with a little hard work, self-control, and the right tools.  Today is a new day; you are taking the first steps to reclaiming your financial freedom. 

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today. 

At the end of this workshop, participants should be able to:

    • Understand your personal expenses

    • Know the benefits of making a budget

    • Set financial goals

    • Develop good spending habits

    • Learn how to pay off debt

    • Learn how to effectively make a budget

With the increasing demand for efficient project delivery, mastering the art of project management has become a critical skill for both businesses and individuals. Project management is the practice of planning, organizing, and managing resources to achieve specific goals and objectives, while adhering to the predefined project parameters. It provides control over the project lifecycle, from its initiation to its completion. Whether a business is planning a small-scale project or a large-scale initiative, effective project management is the key to ensuring success. 

The Project Management 7th Edition course will cover principles and techniques in accordance with the Project Management Body of Knowledge (PMBOK) 7th Edition, which is the globally recognized standard for project management best practices. Participants will gain an understanding of value delivery, project management principles, as well as performance domains that are important for final delivery outcomes. As the world continues to change with technology evolving and new organizations emerging, it’s important to reconsider the global perspectives that are found within the PMBOK Guide. 

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. 

This course is designed to help you in the following ways:

    • Define projects and project management

    • Explore the changes with the 7th edition and past editions

    • Recognize the factors that contribute to a system for value delivery

    • Identify the ethics that are most important for project management 

    • Explore the 12 Project Management Principles

    • Identify the 8 Project Performance Domains

    • Understand the Tailoring Process

    • Define and explore models, methods, and artifacts

Most people find that they wish they had more time in a day. This workshop will show participants how to organize their lives and find those hidden moments. Participants will learn how to establish routines, set goals, create an efficient environment, and use time-honored planning and organizational tools to maximize their personal productivity.

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today.

At the end of this workshop, participants should be able to:

    • Set and evaluate SMART goals

    • Use routines to maximize their productivity

    • Use scheduling tools to make the most of their time

    • Stay on top of their to-do list

    • Start new tasks and projects on the right foot

    • Use basic project management techniques

    • Organize their physical and virtual workspaces for maximum efficiency

    • Take back time from e-mail and handheld devices

    • Beat procrastination

Those who are in management are responsible for protecting the safety of their employees. Workplace safety, however, is the responsibility of everyone in an organization. Companies have legal obligations to meet certain safety requirements, but many go further than the minimum obligations. Safety standards and procedures must be put in place, and everyone needs to follow the standards in order for them to be effective. 

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today. 

At the end of this workshop, participants should be able to:

    • Define workplace safety.

    • Understand legal responsibilities associated with a safe work environment.

    • Create a safety plan and identify hazards.

    • Recognize the role of management.

    • Develop training procedures.

    • Learn how to implement a safety plan.

Welcome to the Train-the-Trainer workshop. Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as part of your job, you’ll want to be prepared for the training that you do. This workshop offers various types of training tools to help create and deliver engaging, compelling workshops that will encourage trainees to come back for more. 

Workshop Objectives

Research demonstrates that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today. By the end of this workshop, participants will be able to:

    • Define training, facilitating, and presenting

    • Understand how to identify participants’ training needs 

    • Create a lesson plan that incorporates the range of learning preferences

    • Create an active, engaging learning environment

    • Develop visual aids and supporting materials 

    • Manage difficult participants and tough topics

Welcome to the Budgets and Financial Reports workshop. Everyday businesses deal with budgets and financial reports in some form or fashion. At minimum, business managers review budget numbers and run financial reports for decision-making and reporting to shareholders and Federal regulators once a month. Many companies devote the last few months of the calendar year to creating budgets for the next calendar year. In addition, organizations create and disseminate year-end financial reports to investors.

The goal of this workshop is to give the participant a basic understanding of budgets and financial reports so they can hold relevant discussions and render decisions based on financial data. This course will define key terms like ROI, EBIT, GAAP, and extrapolation. Furthermore, this one-day course will discuss commonly used financial terms, financial statements, budgets, forecasting, purchasing decisions, and laws that regulate the handling of financial information. 

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. 

In this course, participants are going to achieve the following learning objectives:

    • Identify financial terminology

    • Understand financial statements

    • Identify how to analyze financial statements

    • Understand budgets

    • Learn how to make budgeting easy

    • Understand advanced forecasting techniques

    • Understand how to manage the budget

    • Identify how to make smart purchasing decisions

    • Identify the legal aspects of finances

Everyone has dreams and goals. Achieving personal and professional goals, however, requires planning and action. Learning how to manage time and set realistic goals will increase your chance of success in every area of your life. Following the advice in this course will help increase your productivity and help you achieve your dreams. 

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today. 

At the end of this workshop, participants should be able to:

    • Overcome procrastination

    • Manage time effectively

    • Accomplish important tasks

    •  Self-motivate

    • Create SMART goals

Welcome to the Meeting Management workshop. You are on your first project and you have to organize and manage the project kick-off meeting. What do you do first? Do you create the agenda or the invitation list? How do you run a meeting? What preparation do you need? All of these are valid and real questions you, as the meeting manager, must address. There is no doubt about it, meetings require skill and technique in order for the meeting to achieve its purpose. Disorganized and poorly managed meetings waste time and hurt your credibility as a meeting manager. Consistently leaving a poor impression with the attendees will haunt you, if left unchecked.  

This training course is designed to give you the basic tools you will need to initiate and manage your meetings. You will learn planning and leadership techniques that will give you the confidence to run an engaging meeting that will leave a positive and lasting impression. This is a hands-on workshop and your participation will help make it a valuable experience. Use this time to begin the process of developing your techniques to improve your meeting management skills. 

Before we begin, let’s get to know each other better. Since we will be spending most of today working with each other, it is worth the time to share some things about ourselves now, making it easier to engage in the course. 

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. 

By the end of this workshop, participants will understand:

    • Planning and preparing

    • Identifying the participants 

    • How to choose the time and place 

    • How to create the agenda 

    • How to set up the meeting space 

    • How to incorporate electronic options 

    • Meeting roles and responsibilities 

    • How to use an agenda

    • How to chair a meeting

    • How to deal with disruptions 

    • How to professionally deal with personality conflicts 

    • How to take minutes 

    • How to make the most of your meeting using games, activities and prizes